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Change Management Lead

Job Type : Temp/Contract to Direct
Hours : Full Time
Travel : No
Relocation : No
Job Industry : Energy - Utilities - Gas - Electric

Job Description :

Position Summary: 
The change management lead (CML) plays a key role in ensuring projects (change initiatives) meet objectives by increasing employee adoption and usage. This person will focus on the people side of change, including changes to business processes, systems and technology, job roles and organization structures. The primary responsibility will be creating and implementing change management strategies and tactical plans that maximize employee adoption while minimizing resistance to the change and disruption to business operations. The CML will work to drive faster adoption, higher ultimate utilization of and proficiency with the changes that impact employees. These improvements will increase benefit realization, value creation, ROI and the achievement of results and outcomes. This person will have to work through many others in the organization to succeed and may act as a coach to help various stakeholders fulfill the role of change sponsor. The CML may also provide direct support and coaching to all levels of managers and supervisors as they help their direct reports through transitions. The CML will also support project teams in integrating change management activities into their project plans. 

Principal Accountabilities: 
1. Roles and responsibilities of the Change Management Lead 
2. Lead through tactical execution of change management activities for large scale change initiatives 
3. Apply a structured change management process and tools to create change management strategy and plans 
4. Develop change management strategy and gain appropriate buy-in and sign-off 
5. Lead the design, development, delivery and management of stakeholder management plans, communication plans, resistance management plans, engagement plans 
6. Lead design, development, delivery and management of other change efforts as required based on project including job role mapping, change impacts, training strategy, and executive engagement 
7. Conduct change assessments as required to define and document change impacts 
8. Develop, analyze, and report on change readiness assessments 
9. Identify and document key stakeholders, conduct regular assessment, and report out of stakeholder status by stakeholder groups 
10. Provide input and support for the design and delivery of training programs 
11. Develop and manage risk mitigation tactics 
12. Consult and coach project teams 
13. Develop and manage activities to engage senior leaders 
14. Coach managers and supervisors 
15. Establish and coordinate change champion networks as required 
16. Coordinate efforts with other change management resources as required 
17. Partner with Corporate Communications, HR, Workforce Readiness, and other enterprise organizations as required 
18. Work with PMO to integrate change management activities into project plan as required 
19. Track and report change management issues and risks 
20. Define and measure project specific change management success metrics and monitor change progress 

Minimum Requirements: 
Education: Bachelor’s Degree in Business Administration, IT, Communications or related field. Associate’s Degree and two years of change management experience 
Experience: Ten or more years of change management experience; experience as change management lead on multiple large-scale organizational change efforts required. 

License: Change management certification or designation required. Advanced degree a plus. 

Required Qualifications :
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