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Help Desk 1

Job Type : Temp/Contract
Hours : Full Time
Travel : No
Relocation : No
Job Industry : Government - Civil Service

Job Description :

The duration of this contract will be the State Fiscal year 2018 which starts after October 1, 2017 and ends June 30th 2018 with a possibility of renewing beyond that date. Management will reserve the right and inform the company 30 days prior to June 30th 2018.

The position is Mon - Fri, 8am to 5pm with 60 minute unpaid lunch.


Job Description:


·        2+ years’ experience in a technical Helpdesk role with mandatory of having good communication skills both in written and oral and customer friendly.

·        2+ years troubleshooting technical user issues and documenting the needed information into the ServiceNow platform.

·        2+ years’ experience supporting windows OS (7, 8.1 and preferably 10)

·        2+ years’ experience with Microsoft active directory (2008/2012) and Microsoft Windows OS as well as the Office suite (Office 365).

·        2+ years of experience in a position where good communication and customer service is required.

·        Live within 30 miles from 150 E. Campus View Drive, Columbus, Ohio 43235 and will report to the same address.

·        Having a valid Ohio’s driver license.


Required Qualifications :
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