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Technical Specialist

Job Type : Temp/Contract
Hours : Full Time
Travel : No
Relocation : No
Job Industry : Government - Civil Service

Job Description :

·        Define and document complex system requirements and objectives based upon business needs and deliver high quality solutions based on standard authentication, single sign-on (SSO) technologies and secure gateways,

·        Assist architecting and documenting modern best practices and any needed cloud designs,

·        Collaborate with all IT (hardware, OS, DBA, possibly CRM, Application Development, project management) technical teams to ensure proper integration,

·        Troubleshoot and resolve system service failures by identifying and analyzing the situation and providing recommended corrective actions

·      ·        Draft and help implement technical policies and procedures where needed.


 The candidate needs a strong background in:

  • Microsoft Active Directory,

  • AD group Policy,

  • Authentication methodologies: SSO, Active Directory, and/or LDAP,

  • Application and Client Networking: Application Proxy, DHCP, DNS, Load Balancing and Wireless,

  • Windows server and desktop platforms and management,

  • Mobile device management,

  • Application and Server Backup and Recovery,

  • Application Monitoring,

  • Database Platforms and Data Management: SQL Server,

  • Audio/Video Conferencing

  • Document Management Solutions

  • Multifactor Authentication

  • Office 365 including SharePoint Online.


The desired background is:

  • Azure DevOPS,

  • Certificate Services,

  • Cloud CRM such as Salesforce or Dynamics 365,

  • Data Center Migration,

  • Data Lakes and Warehouses,

  • Desktop and Server Virtualization,

  • Enterprise Storage Concepts,

  • Federation Services,

  • Microsoft Azure and/or Amazon Web Services,

  • Microsoft Modern Managed Solutions,

  • Ohio One Network: switching, routing, firewalling,

  • Print Management,

  • Project/Portfolio Management Solutions,

  • Scripting (PowerShell or other related) and process/procedure automation

  • Task scheduling,

  • Tier I/II/III Support in a Call Center Environment.

Required Qualifications :
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